Complaint Form

Submit a Complaint

TUMI

RUC: 20552124628

Av. San Borja Sur 241, San Borja, Lima, Peru

1. Consumer Identification

Full Name

Address

Document Type

Document Number

Phone Number

Parent/Guardian Name(For minors)

2. Identification of the Contracted Good

Product/Service

Description

3. Detail of the Complaint

Note: A complaint is a disagreement related to the products or services. A claim is a disagreement not related to the products or services; or is an expression of dissatisfaction regarding customer service.

ClaimComplaint

Details

4. Actions taken by the provider

Provider Actions

Claim: Disagreement not related to the products or services.

Complaint: Disagreement related to the products or services.

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Submit a Complaint

1. Consumer Identification

2. Identification of the Contracted Good

3. Detail of the Complaint

4. Actions taken by the provider

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